Education & EdTech

One student record, not five disconnected systems

Admissions, academics, and alumni relations often run on separate systems that were never designed to talk to each other — a prospect becomes invisible the moment they enrol, and an alumnus is invisible the moment they graduate. Salesforce's Higher-Education Data Architecture (HEDA) replaces that patchwork with a single relationship-centric data model built for the entire student lifecycle, from first inquiry through graduation and beyond.

Parents and students also expect the same responsive, always-on communication they get from every other service in their lives. A connected HEDA foundation makes that possible — giving every department the same up-to-date picture of where a student actually stands, and giving families a single, reliable channel back to the institution.