Salesforce Consulting · Implementation · Support

Healthcare & Pharma

Pharma and healthcare teams live and die by relationships — with doctors, chemists, and patients, not dashboards. We bring Salesforce and TrueSales together to give field teams AI-assisted call planning and HCP tracking, without turning reps into data-entry clerks.

Industry focus

Built around the pharma field rep's day, not a generic CRM template

Patient and HCP data is sensitive, field reps are mobile all day with unreliable connectivity, and regulators expect a clean audit trail of who was told what, and when. A generic Salesforce setup can technically hold this data, but it won't hold up to how a pharma or healthcare business actually operates day to day.

We configure Salesforce specifically for that reality — mobile-first access for reps who are rarely at a desk, doctor and chemist engagement tracked as a first-class object rather than a spreadsheet, and TrueSales layered on top to turn call planning from a chore into an AI-assisted recommendation. The result is a system field teams actually use, and one compliance teams can trust.

  • HEDA-based patient / student data architecture
  • AI-assisted call planning & HCP engagement (via TrueSales)
  • Field-force mobile access, on or offline
  • Compliance-ready audit trails
  • Managed support that understands pharma SOPs
HC

What we bring to Healthcare & Pharma

HEDAPatient data model
AI-assistedCall planning & HCP tracking
MobileOn or offline field access
ComplianceAudit-ready trails

Running a pharma or healthcare business on spreadsheets and gut feel?

Tell us how your field teams, distributors, or HCP relationships actually run today — we'll tell you honestly what Salesforce and TrueSales can and can't fix.